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Feature Reference
5-170
Pool Access Restriction (#315)
Description
This procedure applies only to pooled extensions in Hybrid mode.
This System Programming procedure restricts a pooled extension from receiving
and/or making outside calls on all lines belonging to a specific pool. For example,
you may want customer service representatives to make calls using the WATS
lines that belong to auxiliary pool 881, but not receive incoming calls on the lines
in that pool; in this case, you assign pool 881 to the customer service
representative’s phones and restrict the pool to Out Only.
Related Features
■ This procedure is the most extreme way to restrict dialing. For example, an
extension set to In Only or No Access for a particular pool cannot select
that pool to dial out—even for numbers on the Emergency Phone Number
List (#406). See Dialing Restrictions and Permissions for a summary of
all dialing restrictions.
■ When a user has access to a pool for outgoing calls, you can customize
dialing restrictions for the user’s extension by using Outgoing Call
Restriction (#401) and Disallowed Phone Number Lists (#404).
■ To restrict a pooled extension from receiving and/or making calls on
individual lines, you must use Line Access Restriction (#302).
■ You can use Pool Extension Assignment (#314) to assign pools to
specific extensions.
■ You can use Pool Line Assignment (#207) to assign lines to or remove
lines from pools.
■ Caller ID information does not display for ringing calls on lines belonging to
a pool programmed for Out Only or for No Access.
Considerations
For extension 10 and any extensions for which Line Access Mode (#313) is set to
Key, this procedure is automatically set to No Access.
Valid Entries
1 = No Restriction (calls permitted on all lines in that pool) ✔
2 = Out Only (can only make outside calls, not receive them, on lines in that pool)
3 = In Only (can only receive calls, not make them, on lines in that pool)
4 = No Access (cannot receive or make calls, but can receive transferred calls on
lines in that pool)