Filter
Top Products
Glossary
GL-5
H
Hold Reminder Tone
On system phones, a short beep that is generated for a call that is left on hold for longer than one
minute. The tone sounds once every minute until the held call is retrieved, or until the caller hangs
up.
Hotline phone
A standard phone at an extension which rings another extension automatically when the handset is
lifted.
See also
External Hotline.
Hunt Group
A group of extensions that takes incoming or transferred calls in round-robin fashion. Calls to the
hunt group go to the first available extension in the group, with the extension that answered most
recently being the last one in the hunt order.
See also
Calling Group and VMS Hunt Group.
Hybrid mode
An operating mode in which outside lines are grouped together in pools. To access outside lines,
users press pool buttons on their phones or enter the pool access code. In this mode, users do not
know which lines they are using to make and receive calls.
See also
Key Mode and System Mode.
I
Industry-Standard Device
A telephone or other telecommunications device that can be connected directly to the public
telephone network.
See also
Proprietary Device and Standard Phone.
Inside Call
See
Intercom call.
Intercom Autodialer
An auxiliary device that can be connected to the system phones at extensions 10. The device has
an Auto Dial button for each extension in the system, which can be used to dial or transfer calls to
the extension with one touch.
Intercom Auto Dial Button
A button that is programmed to ring or page another extension whenever the button is pressed.
The button can be used to call the extension or to transfer a call to the extension with one touch;
the lights next to the button also show calling activity for the extension.
See also
Manual Signaling.
Intercom Call
A call that is made to another system extension.
Internal Call
See
Intercom call.