Answering Machines
4-7
Personal Answering Machine
A personal answering machine is used to answer all the calls that ring at a certain
extension (Figure 4-3). It is useful for the following situations:
■ When you do not want to dedicate an extension to an answering machine
■ When the extension receives a lot of intercom calls
■ When outside calls come through a receptionist and are transferred to the
extension
■ When an extension has a private line
Figure 4-3. Personal Answering Machine
To Use:
■ Go to the machine to manually retrieve messages.
■ From any system extension, make an intercom call to the extension. When
the machine answers, dial the message retrieval code.
■ From outside the system, call in and have someone transfer you to the
extension. When the machine answers, dial the message retrieval code. Or,
call in when no one will answer before the answering machine does.
To Program:
1. Set Line Ringing for all lines and pools assigned to extension X to the
desired ring (Immediate, Delayed, or No Ring).
2. If the lines assigned to extension X are also assigned to other extensions,
adjust the answering machine to answer on the third or fourth ring so that it
does not answer calls before someone else can. (If the answering machine
is to cover transferred or coverage calls, make sure the number of rings is
less than the amount of transfer return rings set for the extension. This
assures that the answering machine will pick up transferred or coverage
calls
before
they return to the transfer return extension or are sent to the
covering extension.)
Ext X
Lines
CONTROL
UNIT
ANS
MACH
Transfr
Feature
Intercom
ABC
2
DEF
31
+
–
Conf
JKL
5
MNO
6
TUV
8
WXYZ
9
Mic
HFAI
Hold
0
GHI
4
PQRS
7
*
#
Spkr
Intercom
Ext.
Message