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Call Management System (CMS) for the MERLIN LEGEND™
Communications System Installation and System Programming Guide
Call Management System for MERLIN LEGEND™ Communications
System User’s Quick Reference
Call Management System for MERLIN LEGEND™ Communications
System Supervisor’s Guide
Call Management System for MERLIN LEGEND™ Communications
System Planning Guide and Forms
CONVERSANT Intro
CONVERSANT Intro is an entry-level voice response system that enables the
user to run integrated voice response (IVR) applications.
CONVERSANT intro can automatically answer and route calls and execute
telephone transactions. CONVERSANT Intro consists of the hardware and
software that supports transaction processing, data retrieval, and data entry
using a touch-tone telephone connected to a public telephone network.
Considerations
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CONVERSANT Intro supports a maximum of 24 channels of analog
ports, or up to 6 IVP4 boards. In a co-resident environment, such as
CONVERSANT Intro and AUDIX Voice Power, the system supports a
maximum of 16 channels. The number of channels assigned to AUDIX
Voice Power can never exceed 12.
8-14 CONVERSANT Intro