Customer Support Information
can accumulate quickly. It is your responsibility to take appropriate steps to implement
the features properly, evaluate and administer the various restriction levels, and protect
and carefully distribute access codes.
Under applicable tariffs, you will be responsible for payment of toll charges. AT&T
cannot be responsible for such charges and will not make any allowance or give any
credit resulting from unauthorized access.
To reduce the risk of unauthorized access through Remote Administration and
Maintenance, please observe the following procedures:
■
The System Administration and Maintenance capability of a PBX or Key system
is protected by a password.
— Change the default password immediately.
— Continue to change the password regularly.
— Only give the password to people who need it and impress upon them
the need to keep it secret.
— If anyone who knows the password leaves the company, change the
password immediately.
■
If you have a special telephone line connected to your PBX or Key system for
Remote Administration and Maintenance, you should do one of the following:
— Unplug the line when it is not being used.
— Install a switch in the line to turn it off when it is not being used.
— Keep the Remote Administration and Maintenance telephone number
secret. Only give it to people who need to know it, and impress upon
them the need to keep it a secret. Do not write the telephone number
on the PBX or Key system, the connecting equipment, or anywhere
else in the system room.
■
If your Remote Administration and Maintenance feature requires that someone
in your office transfer the caller to the Remote Administration and Maintenance
extension, you should impress upon your employees the importance of only
transferring authorized individuals to that extension.
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Customer Support Information