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Call Park
DESCRIPTION
“
CONSIDERATIONS
PROGRAMMING
HOW TO USE
You can use the Call Park feature to put an outside or intercom call on hold
temporarily, that is, to park the call at your own voice terminal. Then
another person can pick the call up from any voice terminal in the system.
The Call Park feature is especially useful in a pooled system. The attendant
can park a call and then tell the person for whom the call is intended which
line to pick up.
To access this feature you can use a programmed Call Park button or you
can touch Transfer and dial your own intercom number.
When used with the Loudspeaker Page feature (see “Loudspeaker Page”),
the Call Park feature can be particularly helpful to attendants. If the
attendant needs to transfer a call to someone who may be in one of
several locations, he or she can park the call and the use the loudspeaker
system to announce the call.
The person for whom the call is intended
can use the Call Pickup feature (see
“Call Pickup” ) to answer the call.
An attendant in a square system can use Call Park to transfer a call to
someone who doesn’t have a button for the line on which the call came
in. The attendant parks the call and announces it through the person’s
voice terminal speaker.
The person can use Call Pickup to answer
the call.
To program a Call Park button, label a button,
follow these steps:
enter programming
mode, and
1
2
3
To
1
2
Touch the button you want to program.
Dial *86.
Program another feature or leave programming mode.
park a call:
Take the appropriate action:
Touch Call Park.
Touch Transfer, then dial your own intercom number.
If you have a loudspeaker page system and want to page the person for
whom the call is intended, follow these steps:
a Touch Loudspeaker Page or touch Intercom-Voice, dial *99, and dial
the Loudspeaker Page line number.
b If you have a multizone paging system, wait for the dial tone, then
dial the number for the appropriate zone.
c Announce the call and tell the person you
Pickup to answer it.
d Hang up.
If the call is not picked up within 3 minutes, your
are paging to use Call
voice terminal beeps to
remind you that ‘the call is still parked.
MERLIN II System Features
2-27