AT&T feature module 2 Telephone Accessories User Manual


 
Send Message
DESCRIPTION
CONSIDERATIONS
PROGRAMMING
HOW TO USE
A system attendant can turn on the
Message light at the voice terminals of
people in the MERLIN II system in order to alert them that they have a
message.
There are different procedures for turning on the Message light from a
BIS-34D console and a MERLIN II System Display Console.
Only the attendant at an attendant console can turn on the Message light
at a voice terminal without a display. For a voice terminal with a display,
the attendant
and people in the system who have a Deliver Message
button can turn on the Message light. (See “Leave Word Calling.”)
Note that 5-button analog voice terminals do not have a Message button.
Therefore, people with 5-button voice terminals must program Message
buttons in order to have a Message light. (See “Message.”)
A person using a 7406 voice terminal without an attached display unit
must program both a Message button
and a Delete Message button for his
or her voice terminal. (For information about programming a Delete
Message button, see “Leave Word Calling. ” ) When the Message light is
on, he or she must touch one of these buttons and then the other until the
Message light goes off. Then the person can call a system attendant to see
if he or she has a message waiting.
An attendant can program a Send Message button
console, if necessary. To do so, label a button and
1 Enter programming mode.
2 Touch the button you want to program.
3 Dial *38.
4 Leave programming mode.
for a MERLIN II attendant
proceed as follows:
Attendants with both types of consoles can send messages by following the
appropriate procedure below.
NOTE: Display voice terminals can store up to 10 messages from
attendants and other people in the system. If a person doesn’t have a
display, however, only the attendant can turn his or her Message
light on and off. If you use Send Message when the person’s
Message light is already on, it turns the light off. Therefore, you
must check on the status of the light before sending a message to
voice terminal without a display.
Sending Messages From a BIS-34D
a
If the person does not have a display voice terminal, check the red light next
to the Auto Intercom button for his or her voice terminal. If the light is on,
the person’s Message light is already on. You do not need to do anything
further; just save the message. If the person does have a display voice
terminal, send the message regardless of whether or not his or her Message
light is on.
MERLIN II System Features
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