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System
DESCRIPTION
Speed Dial
CONSIDERATIONS
ADMINISTRATION
The administrator can assign System Speed Dial codes
numbers, such as warehouse or branch office numbers
to frequently dialed
or the numbers of
clients or vendors. The administrator then distributes the list of codes to
people in the office.
People can place a call to one of those numbers quickly,
by dialing the code ( #60 through #99) or touching the button on which they
have programmed the code.
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System Speed Dial codes may be unmarked or marked. Marked codes are
particularly useful when the administrator wants to give users access to a
particular number such as an authorization code for an alternate long-
distance service but does not want to divulge the number.
When a person uses an unmarked System Speed code to make a call,
the Call Report (SMDR) feature prints the telephone number
represented by the System Speed Dial code, not the code itself, in the
call report. (See “Call Report. ” )
If a person uses a marked System Speed code to place a call, the
telephone number dialed is not recorded by the Call Report feature.
Instead, the System Speed Dial code (for example, #65) is printed,
which preserves the confidentiality of access codes and account
numbers. In order to mark a speed dial code as private, the
administrator enters a
* before the telephone number when he or she
administers the code.
It is sometimes necessary to include a pause, stop, or switchhook flash
within a dialing sequence, or it may be necessary to switch from rotary to
Touch-Tone signals.
To do so, the administrator must enter the following
special characters into the dialing sequence. (For more information about
using special characters in a dialing sequence, see “Special Characters in
Programmed Dialing Sequences. ” )
To program a pause, touch Hold.
To program a stop, touch Drop.
To program Touch-Tone Enable, touch Transfer.
To program a switchhook flash, touch Recall and then touch Hold.
To assign codes to numbers, enter
appropriate procedure below.
With a MERLIN II System Display
1 From the administration menu,
administration mode and follow the
Console
touch [More], [SpdDial] .
2 Dial the System Speed Dial code (60 through 99), then dial * if it is a
marked code.
3 Touch
[Enter] .
4 Dial the telephone number.
5 Take the appropriate action:
To assign a number to the next highest-numbered code, touch
[Next]
and repeat step 4.
2-154 MERLIN II System Features