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Monitor-on-Hold
See “Speakerphone and Speaker.”
Music-on-Hold
DESCRIPTION
When you have Music-on-Hold, you can provide background music for callers
whom you have placed on hold, or you can provide music for selected areas
of your building through the loudspeaker paging system. You can use a
radio, tape player, or stereo system as a music source for this feature.
CONSIDERATIONS
ADMINISTRATION
This feature requires a Music Coupler.
The system administrator must designate the line jack to which the music
coupler will be connected,
There can be only one jack assigned as the Music-on-Hold jack.
The system administrator can designate any jack as the Music-on-Hold
Jack except a line jack used for:
A line that is contained in a line pool
A line that appears as a line or line pool button
A line to which the loudspeaker paging system is connected
When someone within the MERLIN II system transfers a call, the caller is
automatically connected to Music-on-Hold, if the system has the feature.
The system administrator may choose to administer the Ringing-on-
Transfer feature so the caller hears ringing instead. (See “Ringing-on-
Transfer. ” )
To designate the line jack to which the music source will be connected enter
administration mode and follow the appropriate procedure below.
With a MERLIN II System Display Console
1 From the administration menu, touch these buttons:
[More], [Options],
[Music]
.
2 Touch line button:
Green
light on = Music-on-Hold jack
Green light off =
standard line or Loudspeaker Page jack
3 Touch Conference to return to the administration menu.
With a BIS-34D Console
1 Touch Message.
2 Dial # 204.
3 Wait until the system beeps twice.
A green light comes on next to the line designated as the Music-on-Hold jack, if any.
MERLIN II System Features
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