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Automatic Route Selection
DESCRIPTION
CONSIDERATIONS
ADMINISTRATION
The Automatic Route Selection (ARS) feature allows the administrator to
specify how the system can route toll and local calls to minimize costs for the
business. Routing calls efficiently is especially important if the system:
● Has several different line pools, such as local, WATS, foreign exchange, or
tie lines.
● Uses an alternate long distance company.
The system administrator determines the most efficient routes for calls to
different area codes and exchanges and enters that information in the system.
With ARS in place, people simply touch the Pool Access button and dial the
telephone numbers they want to reach, without selecting particular line pools
or dialing special routing digits.
The MERLIN II system directs the call to the
line pool that the administrator has designated as the best one for that type of
call. If all the lines in the first-choice line pool are busy, the system routes
the call to the second-choice line pool and so on.
Only systems administered as pooled systems with ARS can use this
feature. See “System Type. ”
In order to administer ARS, the administrator must have a completed set
of Forms for Automatic Route Selection. These forms are provided in
Section 2, “Planning the System, ”
in the MERLIN II System Installation and
Administration Manual.
Valid digit entries for “Other Digits” (listed under the “Other Digits”
heading on the “Form for Automatic Route Selection Table”) are: 0-9, *,
Hold (Pause), Recall, and Transfer (Touch-Tone Enable). The # entry is
not valid.
Get the planning forms for ARS.
Enter administration mode and follow the
appropriate procedure below to administer ARS:
With a MERLIN II System Display Console
1 From the administration menu, touch
[More], [Tables] to reach the ARS
Tables screens.
2 To specify how many tables are 6-digit tables:
a Touch
[ARS-6dgt] .
b Dial the number of 6-digit tables (0 through 8) and touch [Enter] .
3 To add an area code or exchange to the Area Code/Exchange section of a
table:
a On the Tables screen, touch [ARS-Inp] .
b Dial the table number (0 through 7) and touch [Enter] .
c Dial the entry number (00 through 99) and touch
[Enter] .
d Dial the entry (an area code or an exchange).
e For each additional entry, touch
[Next] and dial the entry.
f Touch [Enter] .
2-14 MERLIN II System Features