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Configuring Emergency Services 73
a new emergency caller and the association with an older emergency
caller is overwritten with the association of the new emergency caller.
f In the Usage Release Timer field, type in the maximum amount of time
you want to allow the ELIN to remain in use. This number is entered as
a string in hours and the range is 1 through 24. Normally, an ELIN is
freed when the emergency service provider goes on-hook before the
emergency caller goes on-hook, otherwise, the ELIN is kept in use for
the duration of this timer.
g Click Save.
The Emergency Line ID Numbers <Name of ERL> page refreshes,
showing the ELIN.
h If you have more ELINs to add, repeat step b through step g.
The ERL is now configured.
Adding or Editing the
Emergency Defaults
The emergency defaults are used when there is no information in the
emergency response database for a emergency caller (phone IP address).
Typically, phone IP addresses are stored within ranges for a defined ERL.
If Emergency service settings are changed, (for example, the gateway IP
address or emergency digits) they will not take effect until the telephones
are power cycled. A simple logout/login of the telephone is not adequate
enough.
To add or edit the emergency defaults:
1 From the left-hand side of the Users main page, click the Emergency
Services heading.
The Emergency Defaults page appears.
2 In the IP Address field, type the IP address of a system-wide emergency
gateway.
3 In the Emergency Callback Phone field, type the phone number of the
contact person responsible for emergency situations within the
organization (for example, a security guard).
4 Click Save.
The Emergency Default is applied to the entire organization.