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Configuring an Attendant Console 51
Configuring an
Attendant Console
The Attendant Console allows an attendant to manage call handling
within the enterprise more productively and quickly for end users. Calls
can be accepted and dispatched within the enterprise and allows an
attendant to verify if a telephone is busy. Up to three attendant consoles
can be configured for each VCX system.
Supported Attendant
Console Feature
Buttons
The attendant console buttons support these features:
■ Call Hold
■ Call Park
■ Call Transfer
■ Conference
Adding an Attendant
Console
To add an Attendant Console:
1 From the left-hand side of the main page, click Add under the Attendant
Console heading.
The Attendant Console page appears. See Figure 10.
Figure 10 Attendant Console Window