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Stopping the Common Agent 289
Stopping the
Common Agent
Stop the common agent using operating system commands or using
EMS.
The Accounting Service (acctxml), Authentication and Directory Service
(vcxdata), Call Records Service (bssxml), and the Call Processing Server
(callp) cannot be viewed from EMS when the common agent is stopped.
Using Operating
System Commands
To stop the common agent using operating system commands:
1 Log in as root to the server on which the common agent software resides.
The default password is pvadmin.
2 CAUTION: 3Com strongly recommends that customers change this
password on all VCX servers. Guidelines about other passwords and other
security-related issues can be found in the “VCX Security Guide.”
3 Enter these commands:
cd /opt/3com/VCX/commagent/vcx-scripts/init.d
./commagent stop
Using EMS Use EMS to stop the common agent immediately or gracefully.
Stopping the Common Agent Immediately
To stop the common agent immediately:
1 From the Explorer tab, right-click 3Com SNMP Agent.
2 From the pop-up menu, select Maintenance > Hard Shutdown.
Stopping the Common Agent Gracefully
To stop the common agent gracefully:
1 From the Explorer tab, right-click 3Com SNMP Agent.
2 From the pop-up menu, select Maintenance > Graceful Shutdown.
A dialog box displays the progress of the command. When the common
agent has been restarted, the Working icon changes to a Finished icon.
3 Click Close.