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292 CHAPTER 11: MAINTENANCE
Stopping the Call
Processor
Stop the Call Processor service using operating system commands or by
using EMS.
Using Operating
System Commands
To stop the Call Processor service using operating system commands:
1 Log in as vcx to the server on which the Call Processor service resides.
2 Enter these commands:
cd /opt/3com/VCX/scripts/rc3.d
./S80callp stop
Using EMS To stop the Call Processor service from EMS:
1 From the Explorer tab, right-click the 3Com Call Processor service.
2 From the pop-up menu, select Maintenance > Hard Shutdown to shut
down the Call Processor service.
A dialog box appears and displays the progress of the command. When
the command has been completed, the Working icon changes to a
Finished icon.
Restarting the Call
Processor
Restart the Call Processor service using operating system commands or
using EMS. Restarting the Call Processor service stops and restarts the
Call Processor service but leaves the Call Processor monitor running.
Using Operating
System Commands
To restart the Call Processor service using operating system commands:
1 Log in as vcx to the server on which the Call Processor service resides.
2 Enter these commands:
cd /opt/3com/VCX/scripts/rc3.d
./S80callp restart
Using EMS To restart the Call Processor service from EMS:
1 From the Explorer tab, right-click the 3Com Call Processor service.
2 From the pop-up menu, select Maintenance > Hard Restart to shutdown
and restart the Call Processor service.