Transferring a Call 63
3 When you are finished using the other phone, log out of the phone by
pressing Program + 5 + 6 (or Feature 600 + 5 + 6).
4 Log back into your own phone by pressing Program + 5 + 6 (or Feature
600 + 5 + 6).
If the Multiple Contacts feature is enabled, you do not have to log out of
one phone before logging into another.
Transferring a Call When you are on a call, the Transfer feature allows you to send the call
from your telephone to any other internal line or, if your call permissions
allow, to an external line.
Unattended Transfer In an unattended transfer, you transfer the call without notifying the
recipient:
1 While on a call, press Transfer or press Feature + 420.
The system places the call on hold.
2 Dial the number to which you want to transfer the call.
3 Press the Transfer button again or press Feature + 420, then hang up.
Attended Transfer In an attended transfer, you announce the call to the recipient.
To announce a transfer:
1 While on a call, press Transfer or press Feature + 420. The system places
the call on hold.
2 Dial the extension number to which you want to transfer the call and
then press OK.
3 When the recipient answers, announce the call.
■ If the recipient wants to take the call, press Transfer.
■ If the recipient does not want to take the call, hang up the second call
and go back to the first call by pressing the Access button on which
the call originated (on the Model 2101 phone, which has no Access
button, press Toggle to return to the first call).
