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290 CHAPTER 11: MAINTENANCE
Restarting the
Common Agent
Use EMS to restart the common agent immediately or gracefully, if it is
currently running. If the common agent is stopped, EMS will not be able
to communicate with the VCX system to issue the restart command. The
common agent can also be restarted from the VCX console. To restart the
common agent:
Using Operating
System Commands
If the common agent has been stopped, you can start the common agent
using operating system commands:
1 Log in as root to the server on which the common agent software resides.
The default password is pvadmin.
CAUTION: 3Com strongly recommends that customers change this
password on all VCX servers. Guidelines about other passwords and other
security-related issues can be found in the “VCX Security Guide.”
2 Enter these commands:
cd /opt/3com/VCX/commagent/vcx-scripts/init.d
./commagent start
The commagent script does not accept restart or status as a valid
arguments.
Using EMS To restart the common agent using EMS:
Restarting the Common Agent Immediately
To restart the common agent immediately:
1 From the Explorer tab, right-click 3Com SNMP Agent.
2 From the pop-up menu, select Maintenance > Hard Restart.
Restarting the Common Agent Gracefully
To restart the common agent gracefully:
1 From the Explorer tab, right-click 3Com SNMP Agent.
2 From the pop-up menu, select Maintenance > Graceful Restart.
A dialog box displays the progress of the command. When the common
agent has been restarted, the Working icon changes to a Finished icon.
3 Click Close.