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432 INDEX
R
regional office worksheet (no branch offices) 22
regional office worksheet (with branch offices) 24
registering your product 425, 426, 427
repair authorization number by FAX, Asia and Pacific
Rim 427
repair services 426
repair support for Latin America 428
repair support for US and Canada 428
repair support, Europe, Middle East, and Africa 428
replacing a failed disk
branch office IP Telephony and Messaging
Server 409
Call Processing Server 390
Call Records Server 408
IP Messaging Server 393
IP Telephony and Messaging Server 390
overview 369
RAID disk 370
single site, four servers 380
single site, two servers 373
restarting
accounting service 296
authentication service 294
call processor service 292
common agent service 290
IPMSG service 297
SIP phone downloader service 295
Restricted Software 426
return authorization number (RMA) 427
RMA numbers 427
S
sample configuration scripts
Branch Office IP Messaging Server 139
Branch Office IP Telephony and Messaging
Server 61
Branch Office IP Telephony Server 100
Call Records Server 187
IP Messaging Client 151
Primary Authentication and Directory Server 198
Primary Call Processing Server 164
Primary IP Messaging Server 112
Primary IP Telephony and Messaging Server 31
Primary IP Telephony Server 76
Secondary Authentication and Directory
Server 210
Secondary Call Processing Server 175
Secondary IP Messaging Server 126
Secondary IP Telephony and Messaging
Server 46
Secondary IP Telephony Server 88
Secondary Call Processing Server installation 175
Secondary IP Messaging Server installation 126
Secondary IP Telephony and Messaging Server
installation 46
Secondary IP Telephony Server installation 88
sending products to 3Com for repair 427
serial cables 15
service benefits 425, 427
services, repair 426
single site worksheet 20
SIP phone downloader service
restarting 295
starting 294
stopping 295
site information, gathering 18
software configurations, overview 13
software upgrades contract 426
solving problems online 425
specifications
Attendant Console (3105) 423
Basic Telephone (2101) 422
Basic Telephone (3101) 422
Business Telephone (2102) 421
Business Telephone (3102) 421
Manager Telephone (3103) 420
V6000 Branch Office Solution 423
starting
accounting service 296
authentication service 293
call processor service 291
common agent service 288
IPMSG service 297
SIP phone downloader service 294
status
accounting service 295
authentication service 293
call processor service 291
IPMSG service 296
stopping
accounting service 296
authentication service 293
call processor service 292
common agent service 289
IPMSG service 297
SIP phone downloader service 295
subnetwork mask 19
support, e-mail 426
support, internet 426
support, technical 426
system specifications
Attendant Console (3105) 423
Basic Telephone (2101) 422
Basic Telephone (3101) 422