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6
INSTALLING A CALL RECORDS
SERVER
Definition This chapter describes how to install a VCX Call Records Server which
runs the Call Records Service.
Where Used A Call Records Server is typically used in regional office configurations.
Regardless of the number of regional offices, a Call Records Server is
installed in only one regional office. The server gathers call records from
all offices so that reports can be generated. To determine where this
server can be used in your configuration, contact your Voice Authorized
3Com Representative.
Sample Configuration
Scripts
In any regional office, the Call Records Server is installed on a single IBM
X346 machine. The sample configuration script in this chapter describes
how to configure the Call Records Server in any regional office.
CAUTION: Before you configure any server, you must first obtain and
install a valid license key on that server. If you do not install the license,
many software processes that are critical to the proper operation of the
server cannot start.
Configuring a Call Records Server
To begin the configuration process, enter this command:
vcx-setup
The network configuration portion of the script starts.
Sample Network Configuration Script — Call Records Server
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-------------------- VCX Network Configuration Utility --------------------
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This wizard sets up networking and related services.