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Error Logs
Table 2-2
Continued
Error
Codes Descrption
Action
7404
STUCK RINGING:
Test the trunk with a single-line
Communication problems between
telephone. If the problem is not in the
the module and central office. trunk, replace the module with one that is
If this error occurs twice
known to be working. If the problem is
consecutively, the trunk is busied-
gone when using the known good
out automatically, whether Automatic
module, replace the module and restart.
Maintenance-Busy is enabled or not.
7801
NOT IN NORMAL OP MODE:
Reset the board. If problem persists,
Module not in normal operation
troubleshoot the module.
mode. Reported in background
Maintenance
→ →
Slot
→ →
Slot Number
→ →
Reset
module check.
7802
SANITY INT NOT GENERATED:
Reset the board. If problem persists,
Only applies to modules that have troubleshoot the module.
extension jacks.
7803
NO PORT BOARDS AVAILABLE:
No action required. Delete this entry from
This error is reported when modules
the transient log.
are not present.
7804
INVALID SANITY RESPONSE:
Reset the board. If problem persists,
This error occurs when a sanity test
troubleshoot the module.
gets invalid responses. Applies only
to modules that have extension
jacks.
7805
INVALID SLOT NUMBER:
No action required; however, if problem
Rarely occurs. persists, restart the system.
Software could not process an event
detection because the slot number
was invalid.
Continued on next page
Error Logs, Access Logs, and System Inventory 2-13