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CONVERSANT
CONVERSANT
CONVERSANT is an entry-level voice response system that enables you to
run integrated voice response (IVR) applications. CONVERSANT can
automatically answer and route calls and execute telephone transactions.
CONVERSANT consists of the hardware and software that supports
transaction processing, data retrieval, and data entry using a touch-tone
telephone connected to a public telephone network.
Consideration
CONVERSANT supports a maximum of 24 channels of analog ports, or up to 6
IVP4 boards. In a co-resident environment, such as CONVERSANT and
AUDIX Voice Power, the system supports a maximum of 16 channels. The
number of channels assigned to AUDIX Voice Power can never exceed 12.
Hardware Requirements
The platform for CONVERSANT is the Master Controller III (Tower). The Master “
Controller Ill is a desktop 20 MHz, 486-SX PC with six available EISA bus slots
(with the tape drive installed). It has 8 MB of RAM. It includes a system unit, a
monitor, and a keyboard. The Master Controller Ill has the following
components:
500-MB fixed disk drive
250-MB tape drive
3.5-inch floppy disk drive
Two serial ports and one parallel port are integrated on the main board
with connectors on the back panel of the system unit. A diskette drive
controller and fixed disk drive interface also are integrated on the main
board.
A Video Graphics Array (VGA) video display controller and a tape
drive controller are provided on separate add-in boards.
AT&T UNIX System V version 3.2.2
8-12 Installing Applications