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Call Management System
CMS software
Digital Announcement Unit for CMS
Parallel printer and cable to connect the printer to the PC
Supervisor console (MERLIN II System Display Console)
Agent telephones (any MLX or analog multiline telephones supported
by the system)
Two analog multiline modules (008 or 408); one to connect the two PC
ports to the operator positions, and one to connect the CMS supervisor
console
D0S, version 3.3 or higher
See the CMS documentation for a list of optional hardware that you can use
with CMS.
CMS comes with a hardware installation checklist and information on installing
the CMS software, creating an agent directory, programming lines and
groups, and testing and managing calls. The control unit permits the
connection of two CMS applications, and each application can have one PC.
CMS Documentation
Call Management System (CMS) for the MERLIN LEGEND Communications
System Installation and System Programming Guide
Call Management System for MERLIN LEGEND Communications System
User’s Quick Reference
Call Management System for MERLIN LEGEND Communications System
Supervisor’s Guide
Cal/ Management System for MERLIN LEGEND Communications System
Planning Guide and Forms
Installing Applications 8-11