Filter
Top Products
Beaming and sending problems
367
Beaming and sending problems
Phone connection problems
Problem Solution
I cannot beam data to another
device with an IR port.
■ If you are beaming to another Palm handheld, confirm that
your handheld and the other handheld are between ten
centimeters (approximately 4 inches) and one meter
(approximately 39 inches) apart and that the path between
the two handhelds is clear of obstacles. Beaming distance to
other devices with an IR port may be different.
■ Move your handheld closer to the receiving device.
■ Make sure the receiving device has beam receive enabled.
When someone beams data to
my handheld, I get a message
telling me it is out of memory.
■ Your handheld requires at least twice the amount of
memory available as the data you are receiving. For
example, if you are receiving a 30KB application, you must
have at least 60KB free.
■ Perform a soft reset. See “Performing a soft reset” in
Appendix A for more information.
I cannot send data to another
Bluetooth device.
■ Make sure that Bluetooth communication is enabled on
both your handheld and the other device.
■ Make sure that the receiving device has a compatible
Bluetooth application installed.
Problem Solution
My passkey is rejected when I
attempt to pair (or bond) my
mobile phone with my
handheld.
■ Some mobile phones require that you enter the passkey
within a specific time frame. Make sure you have a passkey
in mind and that you enter it immediately when prompted.
■ If your passkey is rejected, your phone may have a
preassigned passkey; see the documentation included with
your phone for information. The documentation might
refer to a Bluetooth connection as a Bluetooth pair or a
Bluetooth link.
■ If you need additional information about pairing your
phone and handheld, refer to the Phone Pairing Handbook at
www.palm.com/support
.