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Chapter 16 Using Palm™ VersaMail™ Personal E-mail Software
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Verifying handheld account settings before synchronizing accounts
Certain settings you configure on your handheld for an e-mail account must be set
correctly for the synchronization process as well. Before configuring an e-mail
client on your desktop for synchronization, be sure to verify the following settings
on your handheld:
■ APOP, ESMTP, and SSL: If you want to synchronize e-mail for an account that
requires either APOP or ESMTP authentication (for example, Yahoo accounts
require ESMTP authentication) or a secure (SSL) connection for incoming mail,
you must select the option to use APOP, ESMTP, or a secure connection on your
handheld. See “Adding ESMTP to an account” earlier in this chapter for
information on ESMTP.
■ Mail filters: Any mail filters you have configured for an e-mail account on your
handheld also apply during the synchronization process. For example, if you
have set filters to accept only e-mail containing the subject words “Current
Software Project,” only those same messages are synchronized between your
desktop and your handheld. Be sure to turn mail filters off if you want to
synchronize all messages between your desktop and your handheld.
Synchronizing an account
To synchronize accounts, you must set the HotSync action for the VersaMail
application in HotSync Manager. You can, however, exclude e-mail accounts from
a HotSync operation.
TIP
If you don’t want an account synchronized, deselect the check box Select this
check box to synchronize this e-mail account when you perform a HotSync operation.
To select which accounts are synchronized during a HotSync operation:
1. Click the HotSync Manager icon in the Windows system tray.
2. Select Custom.
3. Select VersaMail
in the Conduit list.
4. Click Change.
5. Select one of the following:
Synchronize
Active Accounts
Select this option to include active accounts in the next
HotSync operation. For an account to be synchronized, you
must have selected the option Check this box to synchronize
this mail account when you perform a HotSync operation.
Do Nothing
Select this option to exclude e-mail accounts from the next
HotSync operation.