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Chapter 16 Using Palm™ VersaMail™ Personal E-mail Software
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To select automatic send retry:
■ Tap Yes in the dialog box notifying you that manual send has failed.
NOTE
Automatic send retry is not supported for VPN or SSL connections, or for
accounts for which your ISP requires you to log in to the mail server before sending
mail. It is also not supported if you have configured the security preferences on your
handheld to encrypt databases on the handheld.
Send retry notifications
If automatic send retry fails after the third attempt, a notification appears on the
Reminders screen. A separate notification appears for each e-mail account for
which a send retry has failed.
NOTE
You can choose to disable notifications for send retry failures. See “Setting
notification options” earlier in this chapter for instructions.
NOTE
A broken envelope icon appears next to a notification when an automatic
send retry fails.
Tap the notification or open the account in the VersaMail application to view a
detailed error message.
Viewing the error message deletes the notification from the Reminders screen. The
Reminders screen shows only the most recent notification for an e-mail account, no
matter how many automatic send retries have been attempted for that account.
If automatic send retry fails after the third attempt, you must send the message
manually.
NOTE
If you perform a soft reset or a HotSync operation during automatic send retry,
the retry cancels. You must manually send any messages in the Outbox after the soft
reset.