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Appendix B Frequently Asked Questions
358
I get a warning message
telling me my handheld
memory is full.
■ Purge records from Calendar and Tasks. This deletes Tasks
items and past Calendar events from the memory of your
handheld. See “Purging records” in Chapter 4. You must
perform a HotSync operation to recover the memory.
■ Delete unused memos, photos, and records. If necessary,
you can save these records. See “Deleting records” in
Chapter 4. You must perform a HotSync operation to
recover the memory.
■ If you have installed additional applications on your
handheld, remove them to recover memory.
See “Removing applications” in Chapter 4.
My handheld keeps turning
itself off.
Your handheld is designed to turn itself off after a period of
inactivity. This period can be set at 30 seconds or at one, two,
or three minutes. Check the Auto-off after setting on the Power
Preferences screen. See “Power Preferences” in Chapter 21.
My handheld is not making
any sounds.
Check the System, Alarm, and Game Sound settings.
See “Sounds & Alerts Preferences” in Chapter 21.
My handheld’s indicator light
is not blinking when alarms
occur.
Check the Alarm indicator light setting. See “Alarm LED and
Alarm Vibrate settings” in Chapter 21.
My handheld does not vibrate
when alarms occur.
Check the Alarm Vibrate setting. See “Alarm LED and Alarm
Vibrate settings” in Chapter 21.
My handheld has frozen.
■ If a network connection was improperly terminated, your
handheld may appear to be frozen for up to 30 seconds. If
it is still frozen after 30 seconds, perform a soft reset.
■ Perform a soft reset. See “Resetting your handheld” in
Appendix A.
■ If your handheld continues to freeze after a soft reset, check
your third-party applications for incompatible
applications. See “Problems with incompatible
applications” later in this chapter.