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Appendix B Frequently Asked Questions
360
I’m having problems listing
memos, notes, or voice memos
the way I want to see them.
■ If you cannot manually arrange the order of memos, notes,
or voice memos on the list screen, select Preferences from
the Options menu and make sure that Sort by is set to
Manual.
■ If you choose to view your memos, notes, or voice memos
alphabetically on Palm Desktop software and then perform
a HotSync operation, the memos on your handheld still
appear in the order defined in the Preferences setting. In
other words, the sort settings you use with Palm Desktop
software are not transferred to your handheld.
I created an event in Calendar,
but it doesn’t appear in the
Week View.
If you have two or more events with the same start time, the
first event created appears as a gray bar, and any subsequent
conflicting events appear as a single red bar. To see the
overlapping events select the Day View. For more information,
see “Spotting event conflicts” in Chapter 5.
My vCard or vCal e-mail
attachment isn’t forwarding
correctly.
Palm Desktop software provides several features that interact
with e-mail client software on a Windows computer. For these
features to work correctly, the e-mail client software must be
properly configured. Follow these steps to check the
configuration:
1. Click the Windows Start menu, and then select Settings.
2. Select Control Panel.
3. Select Internet Options, and then click the Programs tab.
4. Make sure that the E-mail field is set to the correct e-mail
client software.
5. Click OK.
6. Start the e-mail client software and make sure it is
configured as the default MAPI client. Consult the
documentation for your desktop e-mail application for
more information.
The current date and time are
incorrect.
The current date and time are tied to the Location setting. If
you change the date and time without changing the Location
setting, the current date and time may appear incorrect.
See “Date & Time Preferences” in Chapter 21 for information
on setting the current location, date, and time.