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Initial Programming
Verifying System Operation
After you finish programming the voice messaging system and the
communications system, you should perform the tests described in this section
to verify system operation.
If your system allows programming from extension 11*, you should perform
these tests from extension 11 to keep extension 10 free for the receptionist to
handle calls.
Voice Mail Service
Make a call to the VMS Hunt Group by pressing [
Intercom
] [
7
] [
7
] [
7
] or the
programmed VMMsgs button. You should hear the Voice Mail Service greeting:
Welcome to PARTNER MAIL VS. Please enter extension
and #. Otherwise, to access PARTNER Tutor, press * 4.
Automated Attendant Service
■
■
Day Menu
1.
2.
3.
4.
5.
6.
7.
8.
If the VMS Hunt Schedule is set for Day Only or Always, follow the
procedure for Day Menu.
If the VMS Hunt Schedule is set for Night Only, follow the procedure for
Night Menu.
Make sure the Night Service button at extension 10 is off.
Call in on a line answered by the Automated Attendant Service.
If the system is set for:
—
Immediate, Automated Attendant Service should answer the call on
the second ring.
— Delayed, Automated Attendant Service should answer the call after
the fourth ring.
Listen for the Day Menu Prompt.
After the prompt, choose an option from the day menu.
Make sure your call is transferred to the appropriate extension or group,
or the correct Announcement is played.
Repeat Steps 2 through 6 for each option on the day menu.
If the system is set for Bilingual Mode, press [
★
] [
1
] to check the Day
Menu Prompt in the Secondary Language. You should also hear any
recorded Announcement.
*
Some systems allow programming from extension 11. Check the Programming and Use guide
for the communications system.
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