Filter
Top Products
Glossary
A
Announcement
An informative message that provides frequently
requested information. It is recorded by the System
Manager and plays to callers who select it from an
Automated Attendant’s Menu.
Auto Dial button
A programmable button on a system phone that lets the
user dial a series of digits simply by pressing that button.
An Auto Dial button can be used to dial the voice
messaging system with one touch. See also
Programmable button.
Automated Attendant Service
A component of the voice messaging system that
consists of a menu definition and prompt. It provides
outside callers with options enabling them to reach an
extension, a Hunt Group, or (for PARTNER II systems) a
Calling Group, by pressing a single digit or by dialing an
extension or group number.
Auxiliary equipment
Telecommunications equipment (other than system
phones) that can be connected to the control unit.
Auxiliary equipment includes industry standard devices
that can connect directly to the public telephone network
(such as doorphones or fax machines) as well as devices
that require the interface provided by the control unit
(such as a loudspeaker paging system).
Automatic VMS Cover
A communications system feature that provides voice
mail coverage for a subscriber’s unanswered transferred
and intercom calls.
B
Bilingual Mode
A Language Mode setting that allows messages and
prompts to be played in either of two languages. See
also Monolingual Mode.
C
Call Answer Service
A component of the voice messaging system that lets
callers leave a message at an unanswered extension or
transfer to another extension.
Calling Group
A group of extensions that can be called simultaneously
by dialing a group calling code. This feature may not be
available on your system; check your Programming and
Use guide. See also Hunt Group.
Centralized Telephone Programming
A method of telephone programming that lets you
program individual extensions in the system from a
system display phone at extension 10 (or 11 if available).
Centralized Telephone Programming is an alternative to
Extension Programming.
Control Unit
Hardware that connects lines coming into the building to
the extensions in the system and also provides system
features.
Communications system
The control unit and system phones, plus all other
telecommunications devices that are connected to
the control unit. Certain releases of PARTNER Plus,
PARTNER
II,
PARTNER 48, and PARTNER Advanced
communications systems can be used with the PARTNER
MAIL VS system.
D
Delayed Call Handling
A communications system feature that allows the
communications system to send incoming outside calls to
the Automated Attendant Service if the receptionist does
not answer by the third ring. See also Immediate Call
Handling.
Dial plan
The range of extensions provided for a specific system.
The PARTNER Plus system includes extensions 10-33;
the PARTNER ACS includes extensions 10-41; the
PARTNER
II
and PARTNER 48 systems include
extensions 10-57.
Do Not Disturb
A communications system feature that can be used in
conjunction with automatic or manual voice coverage to
send callers immediately to a subscriber’s mailbox rather
than ringing the extension first.
GL-1