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The mailbox at extension 10 will be used for general messages.
Customers who receive Automated Attendant Service and stay on the
line or press 0 for assistance will be routed to this extension, which is at
the clerk’s desk. Customers who call after business hours will have the
option of leaving a message in this mailbox.
Stan, Sally, and each coach will have a mailbox and Automatic VMS
Cover. Callers will be routed automatically to the appropriate mailbox
where they can leave a message when the person they called is not
available.
Stan, Sally, and each coach will also have Outcalling privileges so that
when they are moving around the club during tournaments or traveling
with the team, they can be alerted via their pagers to the arrival of
messages being left in their voice mailboxes.
Stan especially wants customers to be able to leave messages for the
coaches when they are away from their offices. This capability will help
prevent missed appointments and lost income when customers call
about lessons and clinics.
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