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Understanding Programming
Voice Messaging System
Programming
Before you program the voice messaging system, obtain completed copies of
planning forms for the communications system and the voice messaging
system. These forms provide the names, extensions, mailboxes and other
information required to program the voice messaging system.
Planning Forms
You need the following forms for the voice messaging system:
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Form 1: Language. Shows the Language Mode, Monolingual or
Bilingual. Also specifies the System Language for Monolingual Mode or
the Primary and Secondary Language for Bilingual Mode.
Form 2: Mailbox Assignments. Shows factory-set mailbox assignments
with and without the Mailbox Expansion Card. Allows you to change
mailbox assignments, to indicate whether Outcalling capability is
assigned, and to identify the language used for each mailbox.
Form 3: Menu Definition. Shows transfer options for Automated
Attendant Service. Allows you to specify the extension or group number
for a selector code transferor announcement number and to provide a
description of that extension or group.
Form 3A: Automated Attendant Announcement—System Language
or Primary Language. Shows the announcement number(s) and the
script used to record the associated announcement(s) in the System
Language for Monolingual Mode or the Primary Language for Bilingual
Mode. You can record up to two announcements in Monolingual Mode
and in the Primary Language for Bilingual Mode.
Form 3B: Automated Attendant Announcement—Secondary
Language. Used only if the system is set for Bilingual Mode. Shows the
announcement number(s) and the script used to record the associated
announcement(s) in the Secondary Language for Bilingual Mode. You
can record up to two announcements in Bilingual Mode.
Form 4: Day Menu Prompt—System Language or Primary Language.
Shows the script used to record the Day Menu Prompt in the System
Language for Monolingual Mode or the Primary Language for Bilingual
Mode.
Form 4A: Day Menu Prompt—Secondary Language. Used only if the
system is set for Bilingual Mode. Shows the script used to record the Day
Menu Prompt in the Secondary Language.
Form 5: Night Menu Prompt: System Language or Primary
Language. Shows the script used to record the Night Menu Prompt in
the System Language for Monolingual Mode or the Primary Language for
Bilingual Mode.
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