Filter
Top Products
Overview
VMS Hunt Delay
This option specifies either immediate or delayed call handling(see Figure 1-2):
■
Immediate (factory setting). The Automated Attendant Service answers
outside calls on the second ring and plays the Day or Night Menu
Prompt. The receptionist can act as backup. Callers using rotary phones
or callers requesting assistance can be transferred to the receptionist’s
extension.
■
Delayed. The Automated Attendant Service answers outside calls after
the fourth ring. This delay gives the receptionist time to answer the call.
The VMS Hunt Delay setting you select is used for both day and night
operation.
Immediate Call Handling
Incoming Calls
Control Unit PARTNER MAIL VS
Receptionist
answers on
backs up
the second ring PARTNER MAIL VS
Delayed Call Handling
Incoming Calls Control Unit Receptionist PARTNER MAIL VS
answers incoming picks up unanswered
calls
calls on the fourth ring
Figure 1-2. Immediate and Delayed Call Handling
1-9