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System Management
Modifying the Menu Definition, Day Menu
Prompts, and Announcements
Update Forms 3 and 4A for the voice messaging system to show modifications
to the Menu Definition and/or Day Menu Prompts; update forms 3, 3A, and 3B
for the voice messaging system to show modifications to the Automated
Attendant Announcements. Then use the updated forms while performing the
following procedure.
CAUTION:
It is important to understand that you must approve each element (that is,
the Menu Definition, the Day Menu Prompt, and any Announcements, as
well as save all of these entries (in Step 21). If you exit at any point
before saving your approved entries, your entries will be lost. This
procedure is designed to ensure that callers do not hear the incomplete
menu while you are in the process of modifying it.
To change the Menu Definition, Day Menu Prompts, and Announcements:
1.
2.
3.
4.
5.
Access the Programming Main Menu:
a. Press [
Intercom
] [
7
] [
7
] [
7
] or the programmed VMMsgs button.
b.
Press [
9
] [
9
] [
#
].
c.
Enter the Password and press [
# ].
d.
Press [
9
].
The system plays the system programming options.
Press [
3
] for Automated Attendant.
The system plays:
To program the Day Menu, press
press 2. If finished, press *
Press [
1
].
The system plays:
1.
For the Night Menu,
#.
To play the menu, press 2; to modify the menu, press 6.
If finished, press * #.
Press [
6
].
The system plays:
Please enter a selector code from 1 to 9.
When
finished modifying the Menu Definition, press * #.
If you want to modify only the Day Menu Prompt or Announcement, go to
Step 10. Otherwise, continue with Step 6.
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