Filter
Top Products
Overview
For a system set for Bilingual Mode, the Day Menu Prompt should let callers
know that they can switch from the Primary Language to the Secondary
Language. Note that callers can also press [
★
] [
1
] while listening to an
Automated Attendant Announcement to switch between the Primary and
Secondary Languages. In the following example, the Primary Language is Latin
American Spanish and the Secondary Language is U.S. English:
Gracias por llamar a Software México. For English,
press * 1.
Si usted tiene teléfono de tonos y conoce
el número de extensión, marquelo ahora. De lo contrario,
espere a ser atendido por nuestra operadora.
For after-hours callers, you can set up Automated Attendant Service to play this
prompt:
Gracias por llamar a Software México. For English, press
* 1.
Nuestro horario de oficina es de 9 a 14:30 horas y
de 16 a 18 horas.
Si usted tiene teléfono de tonos y
conoce el número de la extensión a la que desea llamar,
marquelo ahora.
De lo contrario,
espere y deje un
mensaje con la operadora.
NOTE:
When the system is installed initially, Automated Attendant Service has
this factory-set Day Menu Prompt:
Hello, welcome to PARTNER MAIL VS.
Please enter the
extension number of the person you wish to reach or
press 0 to reach the receptionist.
ln addition, Automated Attendant Service has this factory-set Night Menu
Prompt:
Good Evening.
Welcome to PARTNER MAIL VS.
Please enter
the extension number of the person you wish to reach, or
press 9 to leave a message with the receptionist.
Automated Attendant Service is useful for many businesses, such as car
dealerships, insurance agencies, and stores. For example, a car dealership can
use Automated Attendant Service to allow its customers to reach the customer
service department directly. This frees sales people to handle customer
transactions while the Automated Attendant Service transfers service calls to the
appropriate department. ln this case, the Automated Attendant Service can be
programmed to prompt the caller to enter a single digit to reach any available
customer service representative.
1-7