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62 Chapter 1 Introducing the Business Communications Manager
P0993298 02
• CallPilot Message Networking Setup and Operation Guide and CallPilot Message Networking
User Guide
Message Networking (requires keycode to add extra mailboxes) links the CallPilot system
with other voicemail systems and allows the exchange of voice messages between users at
different sites. CallPilot supports digital networking using Voice Profile for Internet
Messaging (VPIM) standard, and Audio Messaging Interchange Specification (AMIS)
networking.
• CallPilot Desktop Messaging Installation and Maintenance Guide and CallPilot Desktop
(Unified) Messaging Quick Reference Guide
Desktop Message Networking (requires keycode) provides a multimedia messaging
application that works with an e-mail client to provide a single graphical user interface for
CallPilot voice, fax, and text messages, as well as e-mail messages.
• DECT Installation and Maintenance Guide (region-specific)
The DECT radio-based system allows you to configure up to 32 cordless handsets that
communicate through radio base stations deployed around a site. The handsets can be
configured as stand-alone sets, or they can be twinned with stationary sets.
• IP Telephony Configuration Guide
— i2002 and i2004 IP telephones and the NetVision and NetVision Data telephones require a
combination of data and telephony settings to work with the Business Communications
Manager. These telephones can make or receive calls through either VoIP or PBX lines.
— Nortel Networks i2050 Software Phone turns your PC into a telephone interface which
provides standard telephony operating features such as Voice Mail, Caller ID, and
multiple telephone lines or line appearances. This application requires Windows 2000, a
full duplex sound card, and a computer-telephony headset. This document describes what
settings are required to use this application with the Business Communications Manager.
The i2050 Software Phone Installation Guide provides specific installation information.
— VoIP Gateway (requires keycode) converts the voice in a call into a packet format and
sends the call using an intranet trunk. With Business Communications Manager VoIP
Gateway, you can make calls over any intranet connected to the Business
Communications Manager system.
• LAN CTE Configuration Guide
— LAN CTE (introduced in 2.5 to replace TSP) (requires keycode) provides an interface
between a Personal Computer (PC), a telephone, and the Business Communications
Manager server that allows third-party software to function on PCs on the same network
as the Business Communications Manager. This allows customized solutions for such
applications as hotel/motel packages or text messaging programs.
— TSP (version 2.0 systems only) (requires keycode) supplies the interface between the
Business Communications Manager system and Microsoft TAPI. This interface allows
you to use TAPI applications on the Business Communications Manager system.