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Attendant consoles Page 99 of 504
Telephones and Consoles Description, Installation, and Operation
Busy Verify and Barge-in Enhancement
Attendant Monitor changes the operation of Busy Verify and Barge-in
slightly. Tone is now configurable. Busy Verify and Barge-in restrictions
relating to the Warning Tone Allowed/Denied Class of Service apply to
Attendant Monitor as well.
Attendant Forward No Answer
Attendant Forward No Answer allows two enhancements to existing
operations. The first enhancement permits calls presented to the attendant to
forward to a second attendant or the night DN when a customer-defined time
expires. The second enhancement allows DID or CO calls to any set during
night service to disconnect if not answered within a predefined number of
ring cycles.
Attendant Forward No Answer is selectable on a customer basis, and is
included in the package 134, AFNA.
Semi-Automatic Camp-On
Semi-Automatic Camp-On is an option to the current camp-on operation.
When the party to which a call is camped-on becomes free, the attendant is
recalled first instead of the wanted party being rung immediately. The
modification is implemented under the Semi-Automatic Camp-on (SACP)
package.
When an external call is camped on to a busy DN by an attendant or a set, the
called party receives a buzz (for digital sets) or a burst of tone (for analog
[500/2500-type] sets), indicating camp-on. Without SACP, if the called party
becomes idle within a customer-defined time, the camped-on call rings the
station immediately.
With SACP, if the called party becomes idle, the camped-on call recalls the
attendant instead of ringing the called party. The called party meanwhile is
kept busy from receiving any calls (but is still able to originate calls).
A programmable key, the Semi-Automatic Camp-on Recall (SACP) key is
included with the SACP feature.When a recall is presented to the console, the
RECALL ICI lamp and the SACP lamp light up. After answering the recall
from the calling party, the attendant can ring the called party by pressing the