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Attendant consoles Page 93 of 504
Telephones and Consoles Description, Installation, and Operation
• Wide Area Telephone Service indicates that the incoming call
originated at a wide area telephone exchange.
• Recall
indicates that a camped-on call or a call extended to an idle station
has not been answered for 30 seconds or that a station is recalling the
attendant.
• Call Forward indicates that the call is being forwarded to the console
from a station within the system.
• Tie Trunk indicates that the incoming call is on a tie trunk.
Operating keys
The operating key/lamp strips CI/CK, DI, EI, and FI/FK allow the attendant
to process calls from the console.
Key/lamp strips CI/CK and FI/FK have permanently assigned functions as
given in the following list.
• Release
allows the attendant to release a call presented to the console.
When the LCD associated with the RLS key is lit, it indicates that no
incoming calls are being presented to the console.
• Loop Keys/Lamps allow the attendant to answer and originate calls
from the console. The first call in the incoming queue is automatically
presented to an idle loop key. Subsequent calls are queued and presented
to a loop key when a loop becomes idle. Call selection is made by
pressing the required ICI key. This action causes the call, which was
automatically presented to the loop key by the system, to be replaced by
the selected incoming call. In all cases, when the loop key is pressed, all
ICIs go dark except the one associated with the call presented to the
loop key.
• Position Busy enables the attendant to put the console in Position Busy
mode. All calls directed to a console in Position Busy mode are
redirected to a free console in multiconsole installations or to the night
connection in single console installations. When a console is in Position
Busy mode, “BUSY” is shown on line 4 of the display.