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Page 100 of 504 Attendant consoles
553-3001-367 Standard 3.00 August 2005
SACP key. The attendant can then hold the call on the console, or release the
call as usual.
When the attendant tries to present the call (after it has recalled to the
attendant) to the wanted party, this party may have originated another call. In
that case, the attendant receives the indication that the set is busy, and can
then camp-on the call again or release it, as usual. On a second camp-on, the
attendant must activate the SACP feature again, if needed.
The SACP feature is active either for all camped-on calls or on a per-call basis
depending on the customer option. When the per-call basis is chosen, the
attendant activates the feature by pressing the SACP key before camping-on
the call. If the SACP key is pressed twice, the associated lamp goes dark, and
the SACP feature becomes inactive for the call.
Series Call
The Series Call feature causes a source call (either an attendant-answered
incoming call, or an attendant-originated trunk call), that has been extended
to an internal destination party, to be recalled to the attendant when the
destination party hangs up. The attendant can then send the source call to
another destination party. This feature enables a caller to talk to more than
one party without having to disconnect and call again. Recall to Same
Attendant must be allowed, otherwise the recall is routed to the first available
attendant. This process can be repeated for as many destinations as requested
by the caller.
A Series Call is canceled if one of the following occurs:
• the attendant presses the SECL key while the associated lamp is lit
• the attendant extends the source to a trunk while the SECL lamp is lit
• the attendant enters Night Service after extending the call and prior to
receiving the recall
• the destination is call forwarded to a trunk
• the source disconnects