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Page 98 of 504 Attendant consoles
553-3001-367 Standard 3.00 August 2005
This link supports DID/COT trunking types, and requires that the system be
equipped with at least one CDTI2/CSDTI2 digital trunks pack, as well as
associated software.
DPNSS Executive Intrusion
Executive Intrusion (EI) allows an originating party to break into an
established call between two other parties (the wanted and the unwanted
parties) under certain circumstances. If intrusion succeeds, a conference takes
place on the wanted node between the originating, wanted and unwanted
parties.
EI succeeds in breaking into the call based on comparisons between the
Intrusion Capability Level (ICL) of the originating party and the Intrusion
Protection levels (IPL) of the wanted and unwanted parties.
The system provides Executive Intrusion from attendant consoles. Executive
Intrusion from Telephone Sets is not supported. However, a Meridian 1,
CS 1000M, or CS 1000S PBX will accept an EI activation request from an
ordinary set on a third party PBX.
Attendant Monitor
Attendant Monitor is a customer-defined option which allows the attendant to
monitor – in listen only mode – any established call involving a set or trunk
on the customer with or without the connected parties being aware that
monitoring is taking place (depending on the configuration of the customer
tone option).
The differences between the existing Busy Verify and Barge-in features and
the Attendant Monitor feature are the following:
• Attendant Monitor provides a listen only path for the attendant.
• There is no click sound given to the connected parties upon Attendant
connection when the no tone option is configured.
• The tone to the connected parties may or may not be given depending on
the customer tone options for Attendant Monitor.
• The display (if there is one) on any of the parties involved in the calls
does not indicate that the Attendant is monitoring.