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[ F3 ] Hold Time Minimum (Minimum Line Holding Time). The line holding
time refers to the number of seconds a line has been in use for a single call.
If you turn on this exception, CMS notifies you when the length of time a line
has been in use is less than the threshold you set. If the holding time of a
line is consistently short, it may signal a line problem.
Prompt:
MINIMUM HOLDTIME (seconds): ON/OFF?
Line Group A:
B: C:
D:
Action:
1 Type on or off to turn this exception on or off. Press
[ F6 ] (labeled “Next Field”) to keep the current value.
2 If you want to enter threshold values, enter a number of
seconds (1 through 99) for each group. If you do not want
to activate this exception for a particular group, type a
hyphen.
3 Press
[ F8 ] (labeled “Enter Data”) after the last field.
Exception:
❈❈❈
Group X - Line XXXXX - Hold Time < = XX seconds
[ F8 ]
Admin Exceptions.
Press [ F8 ] (labeled “Admin Exceptns”) to return to
the Administer Exceptions screen.
External Alert Checklist
SUMMARY CHECKLIST
The summary below provides a checklist for assigning external alerts to CMS.
1
2
3
4
5
Line button numbers for the alerts are assigned to line ports on the
MERLIN II System control unit by the MERLIN II system administrator.
External alerts are mounted on the wall and connected to the line ports
either directly or through building wiring.
Each alert is clearly marked and identified as Alert #1, Alert #2, Alert #3,
and Alert #4.
NOTE: Each external alert has a corresponding line button number.
In CMS, each external alert is represented by the number you have
assigned to it in this step. In the step 5, the CMS administrator has to
match the line button number to its corresponding alert number.
From the CMS Administration screen, the CMS administrator presses
[ F4 ]
(labeled “Assign Alert” ) to display the Exception Alerts screen with the
following prompt:
ALERT LINE BUTTON NUMBER: 1:_ 2:_ 3:_ 4:_
The CMS administrator matches the assigned line button numbers (1
through 32) to their corresponding alert numbers (1 through 4), and enters
the data.
NOTE: CMS cannot be managing calls at this point.
Selecting Exceptions
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