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WARNING—Printer Not Ready. Using Prt Sc Key Will Halt CMS.
Status Indicator: Don’tPrtSc
Effect on Call Management: If you use the
[ Prt Sc ] key when this message is
displayed, CMS stops managing calls.
Possible cause
Corrective action
The printer is not
Make sure that the printer is plugged in and
receiving power.
turned on, and that the Ready light is on.
There’s no paper in the 1 Make sure there’s paper in the printer and
printer, or the paper is the paper isn’t jammed.
jammed.
2 Make sure the paper is aligned properly.
3 Press the Form Feed button on the printer
to make sure the paper feeds properly.
There’s a loose cable Make sure the connections are secure at both
connection between the
ends of the cable running between the printer
printer and the PC.
and the PC.
When the problem is corrected, you’ll see the
message Printer Now Ready on the error line. If
you do not see this message, try the corrective
actions again.
If you still don’t see the
message, reboot the PC and restart CMS.
Startup Problems 9-9