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To change answer delay for any line group, press [ F1 ] (labeled “Answer
Delay”) and the following screen with the answer delay prompt appears:
Bon Voyage Travel
DAY CMSIIR2
3:57p 06/02
AGENT SPLITS
LINE GROUP OPTIONS
Agent
Agent
Num Answer Force Auto
Split
Pos ID
Split
Pos ID
Group Lines Delay Delay ACW
1 PERS
16 TOM
3 CORP 37 IKE
A PUBLIC 4 5s On
5s
17 CLIFF
39 TINA
B SPECL 3 5s
Off
10s
19 ERNIE
40 DIANA
C CHART 6 5s Off 5s
21 DEB
4 SUPPT
42 RON
D CORP 2 5s On 5s
23 BOB 43 NANCY
24 SHERM
5 -
25 WALT
6 -
CALL FLOW
2 CHART
27 BEN
Flow All
28 SAM
Splits Intra
Spl Thresh Ring
29 NORM
Grp Main Sec Flow 1
10s Off
31 DI A 1 3 On
2
5s Off
32 CARLA
B 1 3 On 3
30s Off
33 BJ
C 2 4 On 4
30s Off
35 MAX
D3-
Off 5
30s Off
6 30s Off
Configuration #1 - DAILY
ANSWER DELAY: Group Letter: How Many Seconds.
F Cancel
F Previous
F
Next
F Enter
1 Prompt 5 Field
6 Field
8
Data
To change answer delay for any line group, respond to the prompt:
Prompt:
Answer Delay: Group Letter:_ How Many Seconds:_
Action:
1 Enter a group letter.
2 Enter the number of seconds (O through 99) you want calls to
ring before CMS answers them.
3 Press
[ F8 ] (labeled “Enter Data”), and the new data will be
displayed.
The first screen shows the group letter and number of seconds entered on the
prompt; the screen following shows the new time for the group.
Dynamic Reconfiguration
5-33