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Map of Screens for CMS Administration
FIGURE 10-3 Map of Screens for CMS Administration
CMS MENU
START CALL
ADMINISTRATION
PRINT
MANAGEMENT
MENU
REPORTS
STORED SHIFT
AGENT
ADMINISTER LINES
SET
ADMINISTER
MANAGEMENT
DIRECTORY
AND LINE GROUPS
OPTIONS
EXEPTIONS
CONFIGURATION
AGENT
SPLITS
LINE
GROUPS
ALARM
ON/OFF
CALL
FLOW
SERVICE
LEVEL
ABANDON
THRESHOLD
DELAY MSG
LENGTH
BUSINESS
NAME
AGENT
EXCEPTIONS
SPLIT
EXCEPTIONS
LINE GROUP
EXCEPTIONS
ASSIGN
ALERTS
10-6 Map of Screens for CMS Administration