Polycom 9000-Series Telephone User Manual


 
Using Auxiliary Equipment
4-18
Manual Transfer of Calls to Fax Machines—
Release 2.0 or Later
There are two situations in which you would want to transfer a call to your fax
machine:
You answer an outside call and hear a fax machine signaling. (A fax signal
is a single beep sequence—
beep.... beep.... beep
). If you hear this, you
should transfer the call immediately to the fax machine extension.
You are on a call with a person who wants to send you a fax using the fax
machine that is connected to his or her phone. You can receive the fax by
transferring the call to your fax extension. Tell the other party to wait until he
or she hears the fax signal before pressing the Start button on the sending
fax machine.
In addition, if you have a PARTNER MAIL system and a fax call comes in on a line
covered by the PARTNER MAIL system, its Automated Attendant Service can be
programmed to automatically transfer the call to a fax extension or (if you have
multiple fax machines) to the extension Hunt Group for the fax machines.
There are four ways to transfer the call to the fax extension:
If you have a Fax Management button, simply press the button. When the
fax machine answers, hang up.
If you do not have a Fax Management button, press & plus the fax
machine’s extension number. When the fax machine answers, hang up.
On a standard phone, rapidly press and release the switchhook to place
the call on hold, then dial the fax extension number and hang up.
If you have multiple fax machines in an extension Hunt Group, press
&, then i 7 7 plus the fax extension Hunt Group number.
When a fax machine answers, hang up.
Setting Up Fax Machines
There are many ways to set up fax machines. The following configurations are
basic and easy to use:
Single fax machine.
Good for light or moderate fax traffic. This basic setup
uses a published fax number.
Fax machine line saver.
Good for light fax traffic, with no need for a
published fax number.
Send and receive fax machines.
Good for high-volume fax traffic. One
machine sends, the other receives.
You can install both a telephone and a fax machine on the same extension—see
“Combination Extensions” in the
PARTNER Advanced Communications System
Installation
guide. This lets you receive both voice and fax calls on the same line
(but not at the same time). If you pick up the phone and hear a fax signal, push the
Start button on your fax machine and then hang up.