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Feature Reference
5-34
Automatic System Answer Record/Playback
(I891)—Release 2.0 or Later
Description
This feature lets you record and play back the message that callers hear when a
call is answered by the Automatic System Answer feature. The maximum length of
the message is 20 seconds.
Related Features
■ After the Automatic System Answer greeting plays, the system either
places the call on hold, provides continuous ringing, or disconnects the call
depending on the setting of Automatic System Answer Mode (#121).
■ Automatic System Answer affects incoming calls only on lines identified
using Automatic System Answer Lines (#204).
■ You must program a button on the system display phone at extension 10 to
turn Automatic System Answer on and off. Use Automatic System
Answer Button (#111) to program the button.
■ Calls that ring on lines programmed with Automatic System Answer are
picked up after two rings, as a default. To change the number of rings, use
Automatic System Answer Delay (#110).
■ You can set SMDR Talk Time (#611) to Active to include the Talk field on
call reports. For an incoming outside call answered by Automatic System
Answer, this field shows the call duration minus the time the greeting
played and the caller waited for someone to answer the call.
■ For callers to hear Music-on-Hold, Music-on-Hold (#602) must be Active
and an audio source must be connected to the primary processor module.
Considerations
■ The Automatic System/Direct Extension Dial PC card is purchased
separately and must be installed. If the PC Card has not been installed,
see
PARTNER PC Card Installation Instructions
.
■ Use the Automatic System Answer Record/Playback feature to record a
message before using Automatic System Answer since there is no default
message.
■ You should record a message before using Automatic System Answer
since there is no default message.
■ If you do not record a message for Automatic System Answer, calls will be
placed on hold, continue to ring, or be disconnected immediately after the
system answers, depending on the setting of Automatic System Answer
Mode (#121).