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Feature Reference
5-102
Direct Extension Dial Delay
(#112)—Release 2.0 or Later
Description
This System Programming procedure specifies the number of times (0–9) an
incoming call should ring before it is answered by the Direct Extension Dial
feature.
Related Features
■ Direct Extension Dial affects incoming calls only on lines identified using
Direct Extension Dial Lines (#205).
■ You must program a button on the system display phone at extension 10 to
turn Direct Extension Dial on and off. Use Direct Extension Dial Button
(#113) to program the button.
■ You must use Direct Extension Dial Record/Playback to record a
message to prompt callers to dial an extension, Hunt Group, or Calling
Group number after the system answers an outside call.
■ You can set SMDR Talk Time (#611) to Active to include the Talk field on
call reports. For an incoming outside call answered by Direct Extension
Dial, this field shows the call duration minus the time the greeting played
and the caller waited for someone to answer the call.
■ If you use Caller ID, make sure Direct Extension Dial Delay is set to 2 rings
or more to ensure that Caller ID information is captured.
Considerations
■ The Automatic System/Direct Extension Dial PC card is purchased
separately and must be installed. If the PC Card has not been installed,
see
PARTNER PC Card Installation Instructions
.
■ Use the Direct Extension Dial Record/Playback feature to record a
message before using Direct Extension Dial since there is no default
message.
■ This feature works independently of Line Ringing, which determines how
an outside call rings at the extension—immediately, after a 20 second
delay, or not at all. Direct Extension Dial Delay specifies the number of
rings a caller hears before the system answers the call.
Valid Entries
0–9 (0 rings = answered immediately)
2
✔