Filter
Top Products
Using Auxiliary Equipment
4-28
Voice Messaging Systems
Three Lucent Technologies voice messaging systems are compatible with your
system. You can install one of the three depending on your business needs:
■ The PARTNER MAIL VS Voice Messaging System, which physically
resembles a 206 module, resides in the control unit in a 2- or 4-port
configuration.
■ PARTNER Voice Messaging PC Card, in a 2-port configuration only,
provides four mail boxes.
■ The PARTNER MAIL Voice Messaging System, in a 2, 4 or 6-port
configuration, is an auxiliary device that connects to the system through
extension jacks.
The PARTNER MAIL system also offers advanced voice mail features, such as
outcalling, group lists, broadcast messages, and fax management. For complete
details, contact your Lucent Technologies Representative or local Authorized
Dealer, or refer to the documentation provided with the voice messaging system.
Delayed Call Handling
Figure 4-14 shows a PARTNER MAIL VS system that provides delayed call
handling. This setup allows the receptionist at extension 10 to provide
personalized service by answering calls during normal business hours. The
PARTNER MAIL VS system (connected to extensions Z1 and Z2) handles calls
when the receptionist is busy or not available, so calls do not go unanswered. The
PARTNER MAIL VS system also answers calls received outside of business hours
and prompts callers to leave a message in the receptionist’s mailbox.
This example also includes two user extensions (X and Y), which are not
automatically covered by the PARTNER MAIL VS system. This allows the
receptionist to give the caller more personalized service; if the receptionist
transfers a call to extension X or Y and that extension does not answer, the call
returns to the receptionist. The receptionist can then take a message or send the
call to the extension’s mailbox if the caller prefers.