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Automatic Extension Privacy (#304)
5-21
Automatic Extension Privacy (#304)
Description
This System Programming procedure lets you prevent a user from joining an
active call at an extension. When Automatic Extension Privacy is Assigned for an
extension, other users
cannot
join active calls at that extension. This feature is
typically used for standard phones and extensions connected to fax machines,
modems, and credit card scanners, which make and receive data calls that should
not be interrupted. This feature can provide the Privacy function for standard
phones.
Related Features
■ Users cannot join calls in progress on pool buttons regardless of the setting
for this procedure or the state of the Privacy button. See to add a party to a
call in progress on a pool button.
■ To manually change an extension’s Privacy state, system phone users can
program the Privacy feature on a button with lights. Users can then press
the Privacy button to activate the feature (green light on) or deactivate the
feature (green light off) when they want someone to join a call at their
extension. (If Automatic Extension Privacy is Assigned at an extension, the
green light is lit
automatically
after programming the Privacy button to
indicate that Privacy is currently active. If this is the case, and the Privacy
button is pressed, the feature is deactivated. To activate Privacy again, you
must press the button.)
■ This feature applies only to active calls. Any user can retrieve a held call
unless Exclusive Hold is used.
■ Automatic Extension Privacy must be turned off to use Call Screening
(F25) for other users to join onto a call. If a user bridges onto the call, a
forward disconnect signal is sent to the voice messaging system, causing it
to disconnect from the call. This causes the screening station to be
dropped from the call, and the person who bridged onto the call is now
talking to the calling party.
Considerations
■ If you want to be able to intercept calls routed to an auxiliary device—such
as an answering machine, a voice messaging system, or an auto
attendant—make sure Automatic Extension Privacy is Not Assigned for the
auxiliary equipment extension.
■ Standard phones and system phones without a programmed Privacy
button cannot override this feature once it is assigned to an extension.