Polycom 9000-Series Telephone User Manual


 
Feature Reference
5-130
Extension Name Display
Description
Users can assign a name to their extension: up to 20 characters long on
PARTNER-model phones, up to 12 characters long on MLS-model phones. Then,
when that extension is used to make an intercom, group, or transferred call, the
name appears on the system display phone receiving the call. Similarly, users
receiving a transfer return call see the name of the person assigned to the
extension that did not answer the transferred call.
Related Features
Display Language (#303) has no effect on this feature. This means that the
extension name displays exactly as it is programmed.
Considerations
Any extension, regardless of the phone type on that extension, can be
programmed with a name through Centralized Telephone Programming. If
users want to program their own extension name, they must have a system
display phone at their extension.
Only extension numbers—not names—are printed on SMDR reports.
You should program Extension Name Display when you first enter
Centralized Telephone Programming, before programming any other
features. If you want to program both Extension Name Display and
Automatic Line Selection (which also must be programmed when you first
enter Centralized Telephone Programming), first program Automatic Line
Selection, then exit and re-enter Centralized Telephone Programming to
program Extension Name Display.
Valid Entries
Up to 20 characters, including letters A–Z, numbers 0–9, and blank spaces. See
Table 5-3 for the corresponding codes. Note that only the first 12 characters
appear on MLS-model phones.