Polycom 9000-Series Telephone User Manual


 
Night Service Button (#503)
5-197
Night Service Button (#503)
Description
This System Programming procedure identifies a button on the system phone at
extension 10 to be used to turn Night Service on and off. When Night Service is
on, all lines and pools assigned to the phones of the users in the Night Service
Group ring immediately, regardless of their normal Line Ringing settings.
Night Service is useful if you want phones to ring after regular business hours. For
example, although Shipping Department workers do not answer calls directly
during the day, you want them to answer incoming calls after hours.
Related Features
Night Service affects only the extensions identified using Night Service
Group Extensions (#504).
If you program a System Password (#403), the password must be entered
when turning Night Service on or off. In addition, when Night Service is on,
users in the Night Service Group can dial only numbers on the Emergency
Phone Number List (#406) and Marked System Speed Dial Numbers
without entering the System Password. Night Service with a System
Password is useful for controlling unauthorized use of phones after hours.
If you have a voice messaging system, VMS Hunt Schedule (#507)
determines when outside calls should ring the VMS Hunt Group (always,
day only, or night only). The status of the Night Service button at extension
10 tells the voice messaging system to operate in day or night mode.
The Night Service button returns to the status (on/off) it was in immediately
prior to a power failure or to System Reset (#728) being used.
Considerations
A Night Service button must be programmed on the system phone at
extension 10.
Night Service must be programmed on a button with lights. This feature
does not work if it is programmed on a button without lights.
A user in the Night Service Group can receive an after-hours outside call
only if it comes in on a line or pool that is assigned to that user’s phone.
Line or pool assignments for extensions in the Night Service group can
vary from one extension to another.
Dialing restrictions for extensions not in the Night Service Group remain
the same as during normal daytime operation.
If you reassign the Night Service button, it is removed from the button
where it was previously assigned.