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Automatic Line Selection
5-23
Automatic Line Selection
Description
This Telephone Programming procedure determines the line or pool a user is
connected to after lifting the handset or turning on the speaker to make a call. The
system looks for lines or pools in the order specified by this procedure and selects
the first available line or pool. For example, if you specify outside lines or pools
first for an extension, but all outside lines or pools are busy, the user will hear the
intercom dial tone after lifting the handset or turning on the speaker.
Related Features
■ To copy the Automatic Line Selection setting (as well as other system
settings) to other extensions, you can use Copy Settings (#399).
■ If Forced Account Code Entry (#307) is assigned to an extension,
Automatic Line Selection for that extension does not apply. This means the
user must
manually
select a line or pool after entering a required account
code.
■ For an extension identified as an Hotline (#603) or Doorphone Extension
(#604/#605), program the extension to select only the intercom, with no
outside lines in the selection sequence.
■ For an extension identified as an External Hotline (#311), program the
extension to select outside lines or pools first.
Considerations
■ This feature must be programmed from extension 10 or 11 only, using
Centralized Telephone Programming. Individual users cannot program this
feature directly.
■ You should program Automatic Line Selection when you first enter
Centralized Telephone Programming, before programming any other
features. However, if you want to program both Automatic Line Selection
and Extension Name Display (which also must be programmed when you
first enter Centralized Telephone Programming), first program Automatic
Line Selection, then exit and re-enter Centralized Telephone Programming
to program Extension Name Display.
■ For standard touch-tone or rotary phones, or for any phone used mainly to
call other extensions, program the extension to select intercom first.
■ For combination extensions, the automatic line selection for both devices
(including a standard device) follows the automatic line selection for the
extension.
■ You do not need to include all available lines or pools for an extension, only
the ones you want the system to search through and connect automatically.